Delivery Information

DPD & Royal Mail provide us with a great courier service to ensure you received your order promptly and safely. ‘In Stock‘ items our customers can expect a next day delivery service 99% of the time, however due to events outside of our control, this isn’t always the case and we do not guarantee it as such.

Currently delivery is only available to the United Kingdom. Northern Ireland, Highlands, Island and areas of the UK Mainland that DPD and Royal Mail class as ‘remote’ locations may carry a higher delivery charge and extended lead time.

*FREE SHIPPING UK Mainland Orders excludes locations defined above, including N.I and ‘remote’.

Security & Delivery Options

Due to ongoing security risks, “In-flight” delivery options are currently suspended with all couriers. Please ensure somebody is present to receive the order at the designated shipping address.

Parcels are unable to be left unattended in a ‘safe place’, with a neighbour or at local collection shops. Couriers will make 2 attempts to deliver your parcel, at which point it will be returned to us if nobody is present to sign for the order. *Charges may apply.

Important Delivery Terms

Please check the contents of your order!

All deliveries must be checked upon receipt for accuracy of fulfilment, defects or other issues potentially experienced throughout transit.

We allow 48 hours for notification of these defects following delivery, after this the cooling off period remains at 14 days for returns, but the product is considered your responsibility as per clause 9.7 and any damage will be treated as such while in your care (Terms & Conditions).